Blizzard has been quite tough against cheaters throughout World of Warcraft history, suspending the accounts of players who cheat in the game to level up faster or have better skills for no apparent reason.
Normally, these types of bans are carried out after a long phase of the study of the cheaters to determine if they deserve a permanent suspension or not, setting a deadline to decide if the players will be sanctioned.
It is precisely around this deadline that so many accounts are usually suspended at the same time, as Blizzard tries to make the game servers suffer as little as possible and remove all the cheaters who are damaging the gaming experience of this legendary title at once.
However, it seems that the last phase of the suspension study was not done correctly and Blizzard ended up banning thousands of players by mistake on November 12, which generated a lot of complaints from the players of this MMORPG.
Affected fans expressed their displeasure via social media and went directly to Blizzard via Twitter to tell them they had been unfairly banned and had never done anything wrong in the game.
The situation got even worse when the Blizzard America community manager gave a somewhat disrespectful response to a follower who asked them if something bad was happening with the game after the wave of bans that day.
Blizzard’s response caused enormous discomfort to thousands of fans who criticized the company’s poor service to its customers.
After all, this happened, Blizzard contacted each of the affected users and apologized for the serious mistake they had made by unfairly banned their accounts.
Fortunately, today most affected users can already play WoW Classic again without problems, and Blizzard will surely think twice the next time they want to ban so many players at the same time.
At the moment, the causes that have generated this false ban on Blizzard are not yet known, but players who choose to buy WoW Classic gold have never been sanctioned by the developers since it is a 100% secure transaction that does not negatively affect the players involved.
However, this is not the first nor will it be the last time that Blizzard mistakenly banned some users, but all this should serve as a lesson for the company to always treat its loyal fans in the best possible way when they have problems.
Thus, Blizzard will continue enjoying the incredible success of WoW Classic, this original version of World of Warcraft that was highly requested by veteran players for many years and now allows us to play this legendary MMORPG without all the updates that Shadowlands has.
Blizzard is expected to add new content to WoW Classic shortly, so the number of active players in this retro version of World of Warcraft is likely to continue to climb over the next several months.
(Contributed by José D. Villalobos; Edited by Hermes_Fang)